Mastering Tough Conversations at Work – Practical Tools for HR Leaders

This is an online event and will not be recorded.
Most people avoid tough conversations at work, not because they don’t care, but because they’re unsure how to handle them well. Whether it’s addressing underperformance, giving difficult feedback, or raising a sensitive issue, the stakes feel high and the risk of making things worse is real.
Join this fast-paced session with leadership trainer and workplace communication specialist Terry Williams, and walk away with tools you can use immediately and pass on to the people you support. You’ll learn a simple, memorable framework for planning difficult conversations, how to strike the right tone between empathy and clarity, and what to say when emotions run high. Fewer tough conversations and more confident conversations.
Designed especially for HR professionals and people leaders, this session blends research-backed insight with real-world strategies because good intentions aren’t enough if you can’t get the words out.
If you support others to have these conversations, or want to get better at having them yourself, this is an hour you won’t want to miss.
 

Pricing
HRNZ Members and HRNZ Student Members = Free for a limited number
Non-member = $20.00
Please note our prices include GST. Payment for this event is due at the time of registration, if not received your ticket may be cancelled.
To Register
You much have an Account (Member or Non-Member) and be logged in to register for events.
Please note: if you are NOT attending the event, you can no longer register on behalf of others.
For all queries relating to this event email [email protected] 
Cancellations
To receive a full refund cancellation must be received by HRNZ by email to [email protected] three working days before the day of the event.
Cancellations after this time and/or ‘no shows’ on the day will be payable in full.
Appropriate substitutes are welcome - please email [email protected] with their details