Rachel Harris CMHRNZ

What led you to a career in HR/ the position that you are in currently?

Some 25 years ago, I was providing administrative support to a newly appointed senior HR/ER leader in the Canterbury health sector who identified potential in me. He developed my HR capability through mentoring and extensive experiential learning opportunities. The health sector was an incredibly rich and complex environment in which to cut my teeth, and I will be forever grateful to him for taking me under his wing and giving my career such an intensive kick start!

What do you love about working in HR?

Challenging perceptions. I often see people form quick conclusions based on the behaviours they see, but I get a kick out of digging deeper, being curious, present, and asking thoughtful questions to gain real insight. I love making people feel genuinely heard and valued, and helping others see not just what someone does, but who they are. That’s where real connection and growth happen.

Are there any specific highlights of your career that you wish to share?

The most significant and unforgettable event in my career was the devastating upheaval of 22 February 2011. While it feels inappropriate to call it a ‘highlight,’ serving as HR Manager for a Christchurch-based health provider during the Christchurch earthquake deeply shaped me. The lessons, challenges, emotions, and moments of resilience experienced during that time will always remain with me.

What are your thoughts on Chartered Membership? How do you feel about being a Chartered Member?

Where do I start?! At first, I questioned whether it was really necessary, but once I began the process, the self-reflection alone proved its value. It was an emotional moment receiving the confirmation of my Chartered Membership - it felt as though my entire career journey, with all its ups and downs, had been recognised and validated.

What motivated you to work towards becoming a Chartered Member?

Our industry can be challenging without a doubt, and there have been times when I’ve questioned whether I am enough. Pursuing Chartered Membership was a way to honour not only myself, but also everyone who has contributed to my growth as a professional. After all, it truly does take a village.

What are your next steps in terms of your career now that you are a Chartered Member?

I’ve recently been studying coaching and am looking forward to integrating these skills into my HR practice. I’m also passionate about mentoring emerging HR professionals, especially those working on their own. I remember my first experience as a solo HR practitioner and often wished someone had been there to reassure me, “You’ve got this!”.