Leadership Series | Pushing back through problem solving
- Start: 12:00pm
- End: 1:00pm
- Duration: 1 Hours
- Category: Webinar
- Region: Nationwide
- Online
To access member rates, please log in to your membership account, or join HRNZ as a member before registering.
If you wish to register for this event as a non-member, please log in to your non-member account, or create one here. Having a non-member account enables seamless event registration and personalised content delivery.
Working in people and culture means people regularly bring you their challenges. And if we are honest, many would prefer you to solve them. While it can feel helpful in the moment, constantly stepping in to fix issues can unintentionally reduce ownership and capability in others - and increase the load on you.
This session focuses on shifting that dynamic. We will explore why we can fall into patterns of rescuing or over-functioning, the cost that comes with it, and a practical problem-solving framework you can use when challenges are placed on your desk. The aim is to help you support others to think and act for themselves, while still providing guidance where needed. In this session you will:
*Understand why we stay in the loop of fixing other people’s challenges and the cost it carries
*Practise a clear problem-solving framework to use when people bring issues to you
*Learn how to push back respectfully when problems are handed over, while maintaining trust and accountability
About the HR leadership series | Conversations That Count
This highly pragmatic four-part leadership webinar series is designed for HR and People leaders. HR professionals are often the ones guiding others through courageous conversations, performance challenges and complex people dynamics - while navigating those same pressures themselves. This series is led by renowned leadership and feedback expert Georgia Murch (Can We Talk). It's designed to strengthen your confidence and capability in the moments that matter most: addressing issues early, managing emotionally charged conversations, and pushing back on unhelpful problem-solving patterns. Each session is grounded in real workplace dynamics and focused on practical tools you can apply immediately.
Taught at the Leads level - the capability level required for Chartered membership - the series provides valuable insight for those progressing toward chartered status, while remaining highly relevant for anyone wanting to strengthen their leadership presence, communication, and influence.
Each session can be taken individually or as part of the full four-part series.
Other Webinars in this series:
*Before the Conversation: Building the Confidence to Act - Held April 29th
*How to have those ‘in the moment’ conversations - Held May 13th
*Managing the situation when things go south - Held June 3rd
*Pushing back through problem solving - July 1st, 12pm - 1pm
Webinar Fee
Note: there are limited spots available This event will NOT be recorded.
HRNZ Member = $35.00 (limited number of tickets available)
Non-member = $55.00 (limited number of tickets available)
Please note our prices include GST.
Payment for this event is due at the time of registration, if not received your ticket may be cancelled.
Cancellation Policy
An appropriate substitute participant is welcome any time before the webinar starts. Please let us know the replacement's name. If you have booked on a member price and a non-member is to attend in your place you will be invoiced for the difference in price.
A refund of fees will be made if a cancellation is received in writing at least 10 working days prior to the commencement of the webinar.
Regrettably, no refunds can be made for cancellations received after this date and you are liable for the full cost of attendance at the webinar.
Presenter Details
Georgia Murch, Founder, Can We Talk
Georgia Murch has been in the dance of building better cultures and growing better humans for over 25 years now. She’s also led teams and businesses so she understands the complexity of people and the workplace. She’s done the miles. She’s a best-selling author with four books in the feedback, culture and personal development space. She appears on The Morning Show, Sky News, The AM Show,The Today Show, ABC radio and writes for Huffington Post, AFR, The Australian, news.com.au, Business Chicks, CEO World, Australian HR Institute and Modern Business. She is the Founder of Can We Talk. A business dedicated to creating cultures where people love being at work. For leaders and organisations that don’t want to accept the status quo. Georgia has seen how rare it is, and how magical it can be, when we’re all singing from the same hymn sheet. Moving in the same direction. What she calls; ‘Working as One’. She’s also been called Australasia’s leading expert on feedback and has an ‘Embedding Feedback’ program that helps you give feedback that doesn’t suck (and actually changes the whole culture in the process). As a keynote speaker, Georgia puts passion on a podium and makes sure there’s no gloom on zoom. A remarkable communicator in her own right, she is an inspiring speaker that challenges audiences to become better versions of themselves, their workplaces and their homes. And finally she runs kickarse leadership offsites and onlines (when we can’t gather in person). These are not for the faint-hearted and are definitely not another tick-box strategic planning exercise. They are pretty extraordinary and it’s some of her favourite work. Georgia is passionate, a little left-of-centre, authentic, straight shooting and ‘quirky corporate’. She’s a pilates loving, Mum to two adults, lives in both NZ and Australia and a self-confessed excellent reverse parker.
