Giving Feedback and Coaching for Higher Performance
- Start: 9:00am
- End: 1:30pm
- Duration: 4 Hours 30 Min
- Category: Professional Development
- Region: Nationwide
- Online
To access member rates, please log in to your membership account, or join HRNZ as a member before registering.
If you wish to register for this event as a non-member, please log in to your non-member account, or create one here. Having a non-member account enables seamless event registration and personalised content delivery.
Now refreshed for 2026 with updated tools and practical coaching resources to support team performance.
You can attend this course individually, or join us for the full Effective Performance Reviews, Giving Feedback and Coaching Series
Giving effective feedback and meaningful coaching is essential for staff performance, team results, productivity, and organisational success.
Course Overview
This half-day virtual course gives HR professionals and managers practical tools to build high-performing teams through feedback and effective coaching.
Giving feedback and coaching is essential for staff development and meeting team results. Yet many managers feel unsure about giving constructive feedback because they fear getting it wrong.
Participants will learn how to give frequent and meaningful feedback that supports performance development. Our employment lawyer will share guidance on giving future-focused feedback that reduces risk and supports good faith.
Find out how to encourage two-way feedback with your team to strengthen leadership and build capability.
The course explores how to apply proven coaching models like GROW and COACH to build rapport, motivate staff, and strengthen performance.
Consider essential coaching skills such as emotional intelligence, active listening, and asking powerful questions.
Learn how to coach staff for improvement and support high performers with clear goals. Find out how to help managers embed coaching into everyday performance conversations with their teams.
Participants will gain practical tools including checklists, coaching templates, and techniques for encouraging two-way feedback in every conversation.
We will answer key questions such as: How can your management team use proven models to coach staff for success? How can you give feedback that motivates staff to improve performance?
What to expect:
Join experienced employment law presenter Julia Shallcrass for an interactive half-day course designed to help you improve staff performance through effective feedback and coaching practices.
Participants will receive a digital workbook
Who is this course for?
This course is ideal for HR and People and Culture professionals, particularly those in their first five years of practice, who are developing or supporting performance development processes in their organisation.
It is also valuable for people managers and supervisors who want to strengthen how they give feedback, hold performance conversations, and coach their teams for higher performance. that includes checklists, feedback techniques, and coaching conversation tools.
Attendees will have the opportunity to ask questions, consider case studies, and discuss scenarios in small groups.
You can attend this course individually, or join us for the full Effective Performance Reviews, Giving Feedback and Coaching Series
Virtual Fee (includes GST):
HRNZ Member = $368.00
Non-member = $437.00
Feel free to email [email protected] if you need any assistance.
This series is limited to 25 attendees and will be delivered online via Zoom.
All professional development events are subject to HRNZ Terms and Conditions.
Registrations close 12:00pm Monday 19 October unless sold out prior.
Cancellation Policy
An appropriate substitute participant is welcome any time before the course starts. Please let us know the replacement's name. If you have booked on a member price and a non member is to attend in your place you will be invoiced for the difference in price.
A refund of fees will be made if a cancellation is received in writing at least 10 working days prior to the commencement of the course.
Regrettably, no refunds can be made for cancellations received after this date and you are liable for the full cost of attendance at the course.
Presenter Details
Julia Shallcrass
As founder of KiwiBoss, Julia Shallcrass is an employment lawyer with expertise in upskilling HR professionals to create high-performing workplaces. Julia is part of the KiwiBoss team that facilitates inhouse training throughout New Zealand. Julia presents practical and engaging virtual courses through HRNZ, Engineering NZ and Business South to help HR professionals and people managers comply with the law and improve team performance. She regularly presents webinars through CCH Learning. Through inhouse training, Julia develops team leaders and managers to improve results, including through her 4-week online course Leader’s Guide to Performance Management. Julia is an employment columnist for the NZ Herald.
To access member rates, please log into your membership account, or join HRNZ as a member before registering.
If you wish to register for this event as a non-member, please log in to your non-member account, or create one here. Having a non-member account enables seamless event registration and personalised content delivery.