Nicole Paterson CMHRNZ

Please walk us through the journey that led you into your current role. 

I studied psychology at university, including a Master's in Industrial Psychology. I started my career in consulting, where I had the opportunity to work across a wide range of projects, from financial modelling and technology business cases through to organisational and people work. While I enjoyed the variety, I found myself consistently drawn to the people side of the work. 

I then moved to the UK, convinced that strategy and operations was where I wanted to build my career because it sounded exciting and important. It didn't take long to realise it wasn't for me. I quickly returned to people and capability work because that's where I find the work most meaningful. Since then, I've moved in-house and have loved the opportunity to help organisations solve complex business challenges through people. It's where I want to keep learning and improving. 

What is the best part of your job? 

No two days are ever the same. Every new challenge or change creates an opportunity to build something better. I love working with my team and our business stakeholders on chunky, meaningful pieces of work that make a real difference.

What is a career highlight that stands out for you? 

Joining Genesis Energy has been a real turning point in my career. It's challenged me to think more strategically, broadened how I approach organisational capability, and helped me grow significantly as a leader. The opportunities I've had there have shaped the way I think about both people and business. 

What does becoming a Chartered Member mean to you personally? 

For me, becoming a Chartered Member demonstrates a commitment to my profession and to continuing to learn throughout my career. It also reflects my belief in the apprenticeship model of HR: learning from others, sharing experiences, and giving back to help develop the profession for those coming through behind us. 

What pushed you towards pursuing Chartered Membership? 

Interestingly, it was my manager, Claire Walker, who first encouraged me to explore Chartered Membership. I became involved in some conversations with HRNZ about understanding the barriers that were stopping people from applying. Through that process, I realised many of the barriers I had perceived had actually been addressed through the support HRNZ now provides. At that point, I realised I had no real excuse left and decided it was time to put my money where my mouth was. 

Now that you are a Chartered Member, what do you see as being the next steps for your career? 

I'm excited to continue practising my craft in what feels like a completely new context. The pace of technological change, particularly with AI, is reshaping how organisations operate and how people experience work. I think it's an incredibly interesting time to be in HR, and I'm looking forward to continuing to learn, adapt and help organisations navigate what's ahead.