DVFREE by Shine Education and Training
About
Shine Education and Training is a leading provider of family violence education programmes in Aotearoa New Zealand, dedicated to fostering a collective response to domestic violence across communities, workplaces, and public services. As part of Shine, these initiatives aim to equip professionals and organisations with the knowledge and tools to effectively address and prevent family violence.
Key Offerings:
DVFREE Workplace Programme: Tailored for employers, DVFREE offers comprehensive services including First Responder and Manager Training, Customer Response Training, policy consultation, and free Employer Guidelines. Organisations can pursue the DVFREE Tick Partnership, demonstrating a sustainable, best-practice approach to supporting staff and customers affected by domestic violence.
Shine RESPOND: This tiered training programme is designed for community professionals in social services, justice, health, and education sectors. It encompasses Introductory, Foundational, and Advanced levels, along with Specialist Days focusing on topics like working with men who use violence and supporting children impacted by family violence. The training aligns with national strategies such as Te Aorerekura and the Entry to Expert Capability Framework.
Through these programmes, Shine Education and Training empowers individuals and organisations to create safer environments and effectively support those affected by family violence.
HRNZ Q/A
Describe your product or service and what it delivers:
1 in 3 women experience physical or sexual violence from an intimate partner in NZ. DVFREE First Responder training is a one day interactive scenario-based training that prepares participants to provide a safe workplace response to support staff impacted by family violence, while understanding the boundaries of the role.
What size business or organisation does your product/ service suit?
DVFREE has helped thousands of business, government, and not-for-profit organisations to support employees and customers who experience domestic violence, and respond to employees who use domestic violence. We provide our training and services to organisations of all sizes, from small independently-owned businesses, to government departments and large global corporations. We offer in-house First Responder training to groups up to 20 people, and individuals can register for our open First Responder training.
What kinds of organisations may be interested in your product/ service?
Our clients tell us that their most valuable asset is their people, and they want to be able support them safely where needed. DVFREE enables employees committed to the right thing, offering a best practice workplace response to domestic violence that exceeds legal obligations under the Domestic Violence – Victims Protection Act 2018 and other laws. Participants are supported via interactive discussion and scenarios to provide workplace support, and to recognize the boundaries of their role.
Our client base spans a diverse range of industries - including financial services, healthcare, utilities, education, retail, energy and NGOs.
How long has your product/ service been on the market?
DVFREE is brought to you by Shine (Safer Homes in NZ Everyday), a specialist family violence service supporting people experiencing family violence to become safer since 1990. Read more about Shine at: www.2shine.org.nz. DVFREE was established in 2001 and is part of Shine Education and Training, which delivers specialist family violence response training across the country to health, justice, community and corporate clients.
What does your standard product cost?
First Responder training: In-house at your venue (up to 20 people) or online (up to 16 people) - $4500 + GST (plus travel costs outside of Auckland or Wellington) All participants have access to a pre-learning module, and workbook to take home for future reference.
For smaller organisations; Individuals can attend an Open First Responder training in person (Auckland) or online - $420 + GST per person.
Alongside training, a sustainable workplace response includes a robust family violence workplace policy to ensure that practice learned in training aligns with organizational policy. Our policy consultation is charged at $200 per hour (3-5hours average per client).. We also offer consultation on family violence comms and e-learning modules.
Are there annual licensing costs? How are these structured?
It is recommended that First Responders have regular refresher training with Shine to ensure that the network has up to date knowledge. Many organisations engage DVFREE to run annual or biannual First Responder training to ensure the knowledge of the network remains current.
Is your product an off the shelf solution, or does it require customisation?
DVFREE First Responder training includes a variety of scenarios and discussion prompts where participants apply their learning to their particular workplace context. The training has been delivered successfully across large and small organisations from a wide range of sectors, including corporate, government and NGOs. The training can be delivered in person and online via Teams/Zoom.
How long does your product take to implement? How does customisation impact this?
First Responder training is a one day training (7 hours) that provides a crucial first step to a robust workplace systems-based response to domestic violence. Over time, an improved workplace response can be embedded further by:
- scheduling regular First Responder training
- holding workplace general awareness events
- releasing comms about the support available to all staff
- developing a family violence policy that aligns with the training
- inviting Shine to deliver DVFREE Manager training (3.5 hours)
What is your post-implementation support? Are there costs to this or is the up-front cost inclusive of additional support?
All participants receive a First Responder Training workbook for future reference which includes all training content.
The training includes letting First Responders know of scenarios where they may need to call the Shine Helpline 0508 744 633 if they are supporting a person in the workplace and they need advice.
Would you be able to provide example customers/ organisations who would be willing to allow site-visits for potential customers to view a demonstration of the product or service in action?
Potential clients can download our free workplace Guidelines and read our client testimonials at our website www.dvfree.org.nz to view our recommendations and approach.
