CIC Financial Limited

HRNZ Q/A

Describe your product or service and what it delivers:

CIC Financial helps HR leaders enhance employee wellbeing and retention through group insurance, employee seminars, and financial education. Our CIC Cents of Worth financial education platform and seminars empower staff with financial confidence, positioning an organisation as a caring, future-focused employer that attracts and retains top talent.

What size business or organisation does your product/ service suit?

CIC Financial supports organisations of all sizes with tailored employee benefits and business protection. Services include: 

• Group insurance: Life, Health, Income Protection, Total Disability and Trauma cover.
• Financial education via seminars & our CIC Cents of Worth platform 

Whether you have 5 or 500 employees, our flexible solutions enhance staff wellbeing, retention, and operational resilience. We work closely with HR teams to align benefits with business goals—making implementation simple and impactful. 

We are based in Christchurch but service NZ-wide.

What kinds of organisations may be interested in your product/ service?

CIC Financial partners with HR teams to deliver scalable employee benefits and financial wellbeing programs for organisations with 5–500 staff. Our services include: 

• Group insurance tailored to your workforce’s needs.
• KiwiSaver support and education
• Financial education and coaching via employee seminars and our CIC Cents of Worth platform 

We help HR professionals boost retention, engagement, and staff wellbeing with solutions that are easy to implement, well understood by employees, and grow with your business.

How long has your product/ service been on the market?

CIC Financial has been serving clients for over 40 years, building a strong reputation in the financial services industry. In 2018, Kieran Sutherland became the owner, bringing fresh leadership and vision to the company. 

Under Kieran’s guidance, the team has expanded to six dedicated professionals who specialise in a wide range of services, including personal and business insurance, investments, mortgages, employee benefit programs, financial coaching, and comprehensive financial planning.

What does your standard product cost?

At CIC Financial, we understand that every business is unique—so there’s no one-size-fits-all pricing. The cost of our services depends on the scope of work, the number of employees, and the specific benefits or protections you choose to implement. Whether you're looking for group insurance, financial coaching, or employee support we tailor solutions to fit your organisation’s size and goals. 

We offer no-obligation quotes and initial advice—often at no cost—to help you explore options without pressure. Our goal is to make employee benefits and financial wellbeing accessible, scalable, and impactful for all businesses no matter their size.

Are there annual licensing costs? How are these structured?

No annual licensing fees. 

Once an employee benefits program is implemented through CIC Financial, our CIC Cents of Worth financial wellbeing programs are provided at no additional cost to the employer. 

We tailor solutions to your needs and offer no obligation quotes and initial advice—often free of charge.

Is your product an off the shelf solution, or does it require customisation?

Our services are fully customised to suit each organisation’s size, structure, and goals. 

There’s no one-size-fits-all package—whether you have 5 or 500 employees, we tailor your employee benefits and financial wellbeing programme accordingly. By working with CIC Financial, employers often gain better pricing and valuable concessions than individual staff could access privately. 

We offer no-obligation quotes and initial advice at no cost, making it easy to explore options that deliver real value to your team.

How long does your product take to implement? How does customisation impact this?

Implementation of CIC Financial’s employee benefits and financial wellbeing solutions can take as little as one month. However, the timeline depends on the scope of work and how quickly your organisation can provide the necessary information for us to go to market.

Because our services are customised—not off-the-shelf—the process varies based on factors such as company size, the types of benefits selected, and any concessions or protections required. Customisation ensures your programme is relevant, effective, and aligned with your business goals, but it may require additional time for planning and setup.

That said, some components are immediately available. Our CIC Cents of Worth financial wellbeing programme and employee seminars can be launched as soon as an employee benefits programme is initiated. These resources provide instant value while the broader implementation is underway. 

We work closely with HR teams to streamline the process and ensure a smooth rollout—keeping it efficient, transparent, and tailored to your needs.

What is your post-implementation support? Are there costs to this or is the up-front cost inclusive of additional support?

At CIC Financial, our service doesn’t end once your employee benefits programme is implemented—we’re committed to ongoing support that keeps your team informed and protected. 

We assist with:

• Onboarding and offboarding of employees
• Additions and deletions to group policies
• Claims support and guidance
• Policy reviews and updates to ensure continued relevance

Our team works closely with yours to manage changes efficiently and ensure your benefits programme evolves with your organisation. We’re proactive in keeping your policies aligned with your business needs and any legislative updates.

Importantly, there are no hidden costs. Our transparent pricing includes ongoing support, so you can rely on us without worrying about unexpected fees. In many cases, insurance providers pay us a commission for placing business with them—these amounts will always be disclosed to you upfront. 

We also offer no-obligation quotes and initial advice at no cost, making it easy to explore our services risk-free. 

At CIC Financial, we’re more than just a provider—we’re your long-term partner in employee benefits and financial wellbeing.

Would you be able to provide example customers/ organisations who would be willing to allow site-visits for potential customers to view a demonstration of the product or service in action?

We’re happy to discuss case studies directly. However, due to the confidential nature of our work and out of respect for our clients’ privacy—as we would for any new client joining our firm—we prefer not to publish these publicly. 

Client trust is at the heart of everything we do. We treat all client information with the utmost care and discretion, ensuring that confidentiality is maintained at every stage of our relationship.