People Solutions Coordinator/ Junior Advisor

At Animates Vetcare NZ, our incredible people are the heart and soul of everything we do!

We're on a mission to grow our vibrant, inclusive, and supportive environment, all while fulfilling our purpose – to make the world a happier place through the love of pets – and with 96% of all Support Office employees agreeing that Animates Vetcare NZ is a great place to work (January 2025 Pulse Survey), we’re clearly doing something right!

We’re on the lookout for a People Solutions Coordinator/ Junior Advisor, to join our supportive and dedicated People & Capability team, where you’ll work closely with our Senior People Advisor, and collaborate daily with the wider People team including L&D, Recruitment and Health, Safety & Wellbeing specialists, in this fast-paced and diverse role.

With prior experience in HR, and a solid understanding of New Zealand employment legislation, you’ll play a key role supporting and advising our passionate store and clinic managers to enable them to find solutions that best fit their needs; whether it’s guiding on HR policies, procedures, or general employment matters across the employee lifecycle. With a passion for finding solutions, and a tech savvy mind-set, to best leverage our HRIS tools, you’ll be a crucial in supporting our frontline managers with technical or people support, tailored to their needs, helping us create an outstanding experience for everyone at Animates Vetcare NZ.
 

What You'll Being Doing: 

• Administrative Support: Helping manage the employee journey from onboarding to offboarding, ensuring accurate records and smooth operations.
• Advisory and Support: Being the go-to person for managerial guidance on our HR policies and processes. Providing solutions to store and clinic management, in line with internal processes, for employment relations matters, including guiding performance and disciplinary matters, working closely with Senior People Advisor for support or escalation, as needed.
• HR Systems Management: Overseeing and maintaining our HR systems (Cornerstone OnDemand, Culture Amp, and Blink), and troubleshooting issues as needed. Supporting managers to utilise HR systems, enabling efficient self-service.
• Improving Processes: Suggesting ways to improve and streamline HR processes, keeping our data and records up to date.
• Training & Support: Providing training and resources to help managers make the most of our HR tools and guides.
• Maintaining Compliance: Ensuring all HR activities follow legal and company standards while protecting employee confidentiality.
• Collaborating: Collaborating proactively within the team and with external teams on key initiatives to ensure smooth service delivery, offering support where needed.

What You Need: 

• Excellent Customer Service: Passionate about helping others and providing great service to people leaders and employees.
• Experience: Solid background in HR administration with knowledge of HR systems and processes and degree qualified in Human Resources.
• Tech-Savvy: Comfort with HR technology, quick to learn, and able to troubleshoot issues.
• Attention to Detail: Organised and ensure accuracy, whether it’s processing records or generating reports.
• Great Communication Skills: Friendly and professional, with the ability to explain complex processes clearly.
• Curiosity: Solution-focused, eager to learn, and enjoy discovering new information.

Why Join Us?

• We Value People: At Animates Vetcare NZ, we put people first—whether it’s our employees, customers, or communities.
• Work-Life Balance: We understand the importance of a healthy work life balance and recognise you can do your best work while maintaining family and personal priorities – hybrid working arrangements are the norm.
• Team Environment: Join a friendly, collaborative team that’s dedicated to creating positive change and making work a place everyone loves.
• Other Benefits: We offer a generous employee discount in our retail stores and clinics, paid volunteer day, paid pet bereavement leave, paid parental leave benefits, sick leave from day 1 and other resources to support your overall wellbeing including an internal network of accredited mental health first aiders and free professional counselling and financial advice.

If you're ready to make a real impact, develop your skills, and be part of a fantastic company culture, we'd love to hear from you!

Expressions of interest outlining your suitability for this position are required to be submitted online via our Animates Careers portal: https://animatesvetcare.csod.com/ux/ats/careersite/6/home/requisition/500?c=animatesvetcare

At Animates Vetcare NZ we operate a direct sourcing model for all our recruitment needs. We therefore do not accept uninvited approaches from Recruitment Agencies.

Applications close on Sunday 1st June 2025 at 11:59pm.

Apply today