HR Systems and Administration Lead

Ko wai mātou | Who are we

Ngāti Whātua Ōrākei is a hapū of Ngāti Whātua. We live in and around the Tāmaki isthmus. We hold to our mana motuhake, our history, our culture, our identity, and our reo. Our whakapapa traces to Tuperiri and the hapū Ngā Oho, Te Taoū, and Te Uringutu.

We are tangata whenua in Tāmaki. Our authority over land and sea rests on take tupuna, take raupatu, ahi kā, and tuku whenua.

Ngāti Whātua Ōrākei Trust looks after the collective affairs of our hapū. We have more than 8,000 registered members across Aotearoa and overseas. Ōrākei Marae is our cultural hub.

Te Kahu Tōpuni o Tuperiri describes the protective reach of our ancestor across our rohe.

Purpose of the role

This People Experience Lead plays a key role in leading HR systems changes and improving upholding the end-to-end kaimahi experience across Ngāti Whātua Ōrākei. This is a hands-on role responsible for overseeing HR systems improvements, associated training, processes and workflows changes to support recruitment, onboarding, training, performance, and offboarding.

You will work closely with our Chief People and Performance Officer People and Business Partners to implement agreed systems and process changes to meet the overall and team specific objectives which will be wide and varied.  You will own the maintenance of our systems, inbox, training co-ordination and pre employment checks.

A key focus of the role is ensuring accuracy of all data and running regular reports to enable the People and Performance team and wider organisation to make informed decisions about ways to continuously improve the kaimahi experience, while ensuring compliance, accuracy, and strong operational delivery across all HR processes.

This is an exciting opportunity for someone who enjoys both people and systems thinking, and wants to contribute to meaningful, whānau-focused outcomes within a small friendly progressive team. 

Ngā tino pūkenga/whēako | Qualifications & Experience

Essential:

• Proven experience in HR coordination, marketing or operational administration
• Understanding of HR processes across the employee lifecycle (recruitment, onboarding, training, offboarding)
• Experience working with HRIS, ATS, LMS and/or payroll systems (or similar)
• High attention to detail and ability to manage multiple priorities
• Demonstrated ability to manage workflows, systems and data accurately
• Proven organisational and stakeholder management skills
• Versatile, warm and collaborative style

 Desirable:

• Experience training or supporting managers in HR systems and processes
• Proven ability in providing outstanding service ideally within a Human Resource, payroll or operational team

 To be successful in this role, the following values & competencies are critical:

• Manaakitanga
• Respect
• Resilience
• Whānau outcome focused
• Collaboration
• Cultural understanding

 Key Result Areas:

HR Systems & Data Management

• Oversee and continuously improve HR systems and workflows
• Ensure accuracy and integrity of kaimahi data across systems
• Support system users and provide training to managers

Recruitment & Onboarding

• Support and oversee recruitment processes through the ATS
• Ensure employment documentation is accurate and timely
• Coordinate onboarding processes and experiences for kaimahi hou

Training & Development

• Coordinate training programmes and maintain accurate training records
• Monitor compliance training and reporting
• Support organisational learning initiatives

Offboarding & Insights

• Ensure structured exit processes and meaningful data collection

Reporting & Continuous Improvement

• Provide regular reporting on key people metrics (ie turnover, onboarding, training)
• Contribute to continuous improvement of People & Performance processes

Team & Stakeholder Support

• Work closely with leaders to build capability and confidence in HR processes
• Support a positive, culturally grounded kaimahi experience

Requirements & Checks

Applicants must have the right to work in New Zealand.

Please note that the successful candidate may be required to undergo the following pre-employment checks:

• Ministry of Justice Check
• ID and qualification verification

Apply Now

If you're interested, please click the ‘Apply for this job’ button at the top or bottom of the page.

If you have any questions about the role, please contact: [email protected]

We will be reviewing applications as they are received, so we encourage you to apply early.

Apply now